I took my parents to the Savoy hotel, I went with them to make sure everything was in order. Gabriella arranged everything flawlessly. We were transferred from the Prague airport to the hotel. As we have arrived at a late hour, Gabriella had organized a supper to wait for us in our rooms. She called in the evening to make sure everything was in order. She met us the next day and took us for a guided tour in the city. She then escorted us to visit the doctor. As for the doctor Spisak, I could easily identify him as an extremely great physician. Being a consultant physician, I can easily rate a peer, he is one of the best I have ever seen during my entire career. He managed to spot diagnoses in my parents which I have previously missed. He put a plan and his wonderful nursing staff applied it seamlessly. I left the next day, leaving my parents in the best hands possible. I stayed in touch with the doctor and Gabriella to follow them up. My family holds great respect and gratitude for both Dr Spisak's team and Gabriella. Thank you for making it a life-changing experience.
Contacts & Reference
Czech Republic - GabrielaCustomer service
tel: +420 725 813 890
Czech Republic - Rudolfmanager, organization of transfers
tel: +420 777 033 897
United Arab Emirates - ZuzanaCustomer service
Brazil - VladimíraCustomer service
Switzerland - MarcelaCustomer service
Me and my husband went there for the first time. I was depressed and was weak. We enjoyed it very much and felt I am much better and no depression at all. I never walked but after my visit I do mist of my outings walking. I list 4 kilos in 8 days and continued losing more in my country. I went several times and took our friends with us I really enjoy going there. The staff the doctor and of course the owner of the hotel are very friendly. I only have one remark that they should do more intensive diet program for those people who want to lose more weight. So there would be many various diets for different people. Anyway I want to thank Gabriela for all her efforts and smiles that helped us to enjoy Karlov Vary. Without her it wouldn’t be the same.
Was very excellent stay and treatment especially radon treatment . I tried thus hotel twice. Also I have to say that arrangement through Luxury spa agency was so great and went smoothly. I should thank Gabriela and Rudolf for the excellent customer concern.
Excellent and nice staff with good hospitality
To whom it may concern, I have stayed in Hotel President 4 weeks and I enjoyed it enermously. It was a thru experience and with a positive results which I am still benefiting. All your procedures prescribed to me were helping me to feel great. And I can’t thank you enough. I will recommend your luxury spa to all my friends. Yours Truly Vlasta Zverina
Greetings from Dubai !!
As we are back in Dubai, I anted to take a moment to thank you for meeting Lidiya and myself during our stay in Karlovy Vary. I wanted also to thank you for the professional and attentive service provided to us. You made the trip easier on us and also very pleasant and convenient. I look forward to stay in touch and hopefully to see you again in the coming future.
Dear Mrs. Gabriela,
Thank you very much for the extra help you gave us so we could got a visa and treatment . We know how busy you are, so we really appreciated the time you spent with us now how much time and effort you invested so we got a good results. It was real pleasure to meet you when we came from Prague airport to behounek hotel,It was real pleasure to meet you when you came to behounek hotel and translated to us, in spite of you was very tired, really appreciate your help in this day. We are very glad of the opportunity to cooperate with you during 5 months , never forget your efforts for helping us ,answer our quotations all the time, communication with hotel and embassy, booking, DHL services etc. Please give my best wishes to your Colleague Rudolf, he did a big work and we must thank him much . We wish you lots of happiness and luckily always in life and work . We will recommend Luxury Spa to all peaple who we know as a best travel agency. w With abundant thanks to you!
Best Wishes !
I wanted to thank you for everything and for very well organized trip in such short notice.
I also wanted to give you my opinion about the hotel and the program.
- the hotel is very clean and organised.
- the service is excellent.
- the location is perfect for people who like quiet areas and is not far from the centre for the people who like to walk and it also has a bus station right in front of it for people who can't walk.
- as for the program, I lost 5kg in less than 2 weeks ( about 12 days) and I am really happy with that.
- the key to losing weight is to abide by the food presented and to walk as much as you can.
- the classes they offered are 20 minutes each. For some classes this is very good but for others I believe 20 minutes are not enough. For example, the gymnastics and the water gymnastics.
- even though I was there alone I was never bored, the program, the pool which is open till 9pm and the city itself kept me very busy and entertained. ( I would like to point out that I'm only 25 years old).
In the end, the city is wonderful and the hotel is very nice with an amazing location and the program is very good. I would recommend it to family and friends and maybe I will come back next year myself.
Our trip was great, my husband lost 15 kilos, I lost 5 and his liver significantly approved! Dr. Sarova was amazing as you described and overall everything went really well